Because TiVos don't have a traditional web browser, you will likely need to manually register the device in order to access the internet. To do this, you will need to Log Into Your Account. Once logged in, click the link to "Manage My Devices" and then the link to "Add a Device." You will need to enter your MAC address here and select "Game Console" as the device type. Below is a list of instructions on locating MAC addresses on your TiVo. If you experience any difficulties locating your MAC address or logging into your account, please contact our Tech Support hotline.
All TiVos have their MAC addresses displayed on the back of the device. It will be in the upper left hand corner of the device (near where the power cord connects), under the TiVo Service Number and other product information.