Elauwit Support Center
Let's keep you
connected.
Helpful answers. Real people. Support for your everyday connection.
A little help goes a long way
Find what you need.
Choose a topic to get started.
Getting Started
Set up your connection and get your devices online.
Get connectedBilling
Find answers about payments, charges, and your account.
View billing helpVideo Support
Get help with television, video, and entertainment.
Find video helpSecurity
Learn more about protecting your devices and connection.
Browse securitySLA and Policies
Review service information, agreements, and policies.
View policiesWired and Other Services
Explore wired connections and other Elauwit services.
Explore servicesContact Us
Tell us what's happening so our team can help.
Get supportTest Your Connection Speed
Check your connection with our speed test guide.
Run a speed testWe're here for you
Real people.
Real support.
Some things are easier to work through together. Our support team is here to help you get connected and get back to what matters.
Contact supportYour connection. Your account.
Make yourself
at home.
Visit your resident portal to manage your Elauwit account.
Go to my account