** 2016 | New Resident Information **

Setting up your services

• ★ Connecting to the Internet for the first time
• ★ Connecting your TV for the first time

Resident Help

Thermostats

• ecobee SMART Si THERMOSTAT Helpful Hints    
• ecobee SMART Si THERMOSTAT BASICS

Internet support

• ★ How do I add devices to my account for Internet browsing?
• ★ What's a MAC Address and where do I find it?
• How Do I Add My Wi-Fi Speaker System, Amazon Echo or Google Home?
• How Do I Register My Android Device?
• How Do I Register My Amazon Fire Stick?
• How Do I Register My Roku?

See all 24 articles

Elauwit TV Service

• What you need to know about QAM Technology
• Can I order Pay Per View (PPV) channels?
• My TV is only getting a few channels or none at all.
• Where can I find my television channel lineup?

Trouble with my gaming device

• How do I add my Apple TV?
• How do I connect my Wii to the internet?
• I'm having trouble with my gaming console (General Help)

Policies

• DMCA Policy
• Acceptable Use Policy