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FAQ

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  • No Internet Connection/Slow Internet Connection | MAC
  • No Internet Connection/Slow Internet Connection | Windows 10 and 11
  • Sling TV Network Related Issues and Troubleshooting Steps
  • Troubleshooting your Wireless Network Connection on VIZIO TV's
  • Do you offer voice or video service?
  • I have heard about property WiFi roaming - what does that mean, how do I use it?
  • My employer says I have to use a hard-wired connection with certain settings, how do I confirm this?
  • Can I run a VPN service?
  • My gaming server says to not use NAT - but I am NAT’d - how do I change?
  • Can I change my subnet or make changes to my LAN settings?
  • How do I remote to my home network?
  • Is this 2.4 or 5Ghz?
  • Can I move this hardware?
  • I need more switch ports, what should I do?
  • Do you offer streaming?
  • Can I get a static IP address?
  • Are there any device limitations, quantity?
  • Can I do port forwarding or my own routing rules?
  • How much does this cost?
  • What is the speed? Upload vs. Download?
  • Can I use my own personal router?
  • Why only one SSID for everyone?
  • What security is in place? Is this WPA2, WPA3, etc.?
  • How do I connect my iPhone to my Wi-Fi network?
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The Hemlock - IOS
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